How Boba.guide handles mistakes, updates and disputed information
Corrections Policy
If Boba.guide gets a factual claim wrong, our job is to correct it — not quietly defend it because it has already been published.
Boba is a fast-changing subject. Shops change recipes, menus and prices. Products are reformulated. Locations open and close. Nutrition disclosures are updated. New historical evidence can complicate an old story. Sometimes, however, the information did not change at all: we simply made an error.
This policy explains how we distinguish those situations, how readers can report a problem, and when a change should be visible as a correction rather than treated as routine maintenance.
The principle
Correct the Record, Preserve the Context
We want the current version of a Boba.guide page to be the most useful and accurate version we can reasonably produce.
When a material factual error is identified, we correct the information. Where readers would benefit from knowing that an earlier version was wrong, we also make the correction visible rather than silently replacing the sentence.
The purpose of a correction is not to punish the original writer. It is to leave the reader with better information and an honest account of what changed.
Different changes deserve different treatment
Correction, Update, Clarification or Simple Edit?
We classify a change according to what happened to the underlying information. This prevents routine maintenance from being mislabeled while making genuine factual corrections easier to recognize.
The published information was materially wrong
Examples include identifying the wrong ingredient, misstating a shop’s documented policy, using an incorrect conversion, attributing a historical claim to the wrong source or presenting a market-specific practice as universal.
The world changed after the information was published
A menu price may increase, a location may close, a chain may introduce a new cup size, or an ingredient disclosure may be revised. If the earlier statement was accurate when published, bringing it current is normally an update rather than a correction.
The original wording was technically defensible but could mislead
We may clarify geographic scope, distinguish a topping from a drink name, explain that formulations vary by shop, or make an ambiguous statement more precise.
The factual meaning did not change
Spelling, punctuation, formatting, broken links, accessibility improvements, sentence flow and other non-substantive edits generally do not receive a correction notice.
Boba-specific examples
What Those Differences Look Like in Practice
We wrote that a topping cost $0.75 based on a current official menu. Three months later the shop raises it to $1.00. Updating the page is maintenance, not evidence that the original article was wrong.
The official menu showed $1.00 when we published, but our article said $0.75. That is our factual error and should be corrected.
We describe a taro drink as always being made with fresh taro, then verify that many shops use powder, paste or mixed formulations. The universal claim is inaccurate and needs correction.
A caffeine figure was accurate for one tested serving but written as though it applied to all milk tea. The number may be correct while the scope is wrong. We would revise the claim and, if the distinction materially changes the reader’s understanding, disclose the correction.
A later source adds credible information to a disputed historical account. Updating the discussion to reflect stronger or newer evidence does not necessarily mean the previous version contained a factual error.
What happens after a problem is reported
How We Review a Potential Error
Identify the exact claim
We need to know which page, sentence, number, image caption or other published element is being challenged. A precise report is much easier to investigate than a general statement that an article is wrong.
Check the evidence behind the published version
Where possible, we review the source originally used and determine what it actually supported at the time.
Check stronger or newer evidence
Depending on the claim, this may mean reviewing an official menu, ingredient or allergen disclosure, government guidance, scientific source, local-language material, primary documentation or other relevant evidence.
Determine what actually happened
Was the original statement wrong? Did the underlying information change? Was the wording ambiguous? Is the disagreement subjective? Or is the available evidence genuinely inconclusive?
Make the appropriate change
We correct, update, clarify or leave the material unchanged according to the evidence rather than according to which outcome is most convenient.
Add transparency when the change is material
When readers should know that an earlier factual statement was wrong, the correction should explain the substance of the change rather than hiding it behind vague wording.
What a useful correction says
Correction Notes Should Explain the Actual Change
A correction notice should be understandable without requiring the reader to reconstruct several versions of the page.
When appropriate, it should identify what the article previously stated, what the corrected information is, and enough context to understand why the change matters.
Correction — August 18, 2026: An earlier version of this guide described the drink as caffeine-free. The recipe contains jasmine tea and therefore may contain caffeine. The text has been corrected.
We avoid empty labels such as “minor changes were made” when the real issue was a substantive factual error.
Not every error has the same consequence
The More Consequential the Claim, the More Carefully We Treat the Correction
Errors involving allergens, choking risk, storage, food safety or another issue that could affect physical wellbeing receive heightened attention. The correction should not be buried in a cosmetic update.
Incorrect caffeine, calorie, sugar or dietary-suitability claims can materially change a reader’s decision. We check the relevant serving, product and source rather than substituting a generic number.
Incorrectly identifying a shop, owner, location, commercial relationship or statement attributed to a person can affect reputation. These reports deserve careful source review and prompt handling.
Repeated origin stories can become “facts” simply through repetition. When credible evidence shows that we overstated a disputed claim, we revise the wording so uncertainty and competing evidence are represented accurately.
These change frequently. We distinguish between a factual error and information that was once accurate but later became outdated.
A website about boba is never frozen in time
How We Handle Information That Naturally Changes
Some of the most useful information on Boba.guide also has the shortest shelf life.
Prices, store hours, locations, seasonal menus, customization options, nutrition disclosures and product formulations may change without notice. When we update these details because the underlying business changed them after our research, we generally treat that as routine updating rather than evidence of an editorial mistake.
Where timing materially affects usefulness, a page may show a published, reviewed or updated date.
A date does not guarantee that every external fact will remain unchanged until the next review. Readers making an important purchasing, dietary or travel decision should still verify rapidly changing information with the relevant business or primary source.
Disagreement is not automatically an error
Taste, Terminology and Disputed Claims Need Context
A reader preferring 100% sweetness does not make our description of 50% sweetness as a more restrained option factually wrong.
A shop using “boba” only for tapioca pearls does not prove that every market uses the word in exactly the same way.
A company disputing criticism or context does not automatically require us to remove it if the published material is accurate and appropriately supported.
A popular origin story does not become settled history merely because it is repeated frequently.
When credible sources genuinely conflict, the appropriate response may be to explain the disagreement rather than choose a certainty the evidence does not justify.
Found something that looks wrong?
Send Us the Exact Claim
Readers, shop owners, baristas, researchers, suppliers and anyone else are welcome to point out a possible factual problem.
You do not need to write a formal complaint. The most useful message tells us where the statement appears, what you believe is wrong and what evidence we should examine.
Email:
What happens after you contact us
A Correction Request Is a Request to Review the Evidence
Submitting a correction request does not guarantee that the requested change will be made. It does guarantee that the information you provide can be considered against the evidence available to us.
We may ask for additional documentation or clarification when necessary. Where a business is the primary authority for a current menu, ingredient or location detail, direct documentation can be especially useful.
We do not require a reader to prove an entire case before contacting us. A credible indication that something may be wrong is enough reason to look more closely.
Likewise, we will not knowingly preserve inaccurate information merely because the person reporting it has a commercial interest in the subject. The identity of the person raising the issue does not replace examination of the evidence.
Correction does not always mean deletion
When We Correct, Update or Remove Material
Correct: when the information can be repaired while preserving the useful article.
Update: when accurate older information has become stale because circumstances changed.
Clarify: when the wording needs additional context or narrower scope.
Remove: when material cannot responsibly remain published in its existing form — for example, because a serious unsupported claim cannot be adequately repaired in place.
We do not ordinarily erase accurate material simply because it later becomes inconvenient to a person or business mentioned in it.
Related standards
Where Corrections Fit Into the Boba.guide Editorial System
How we evaluate sources, handle uncertainty and research boba across different markets.
How the editorial team, contributors and community information fit into the publication process.
For matters that are not correction requests, use the main contact page.